Question 1 - How do you measure your PUE?

1 - It is not being measured

2 - Overall energy consumption is estimated from our energy bills

3 - It is calculated by a third-party company using a diagnostic method

4 - It is calculated manually, a number of indicators are already in place

5 - It is calculated using one or more specialist tools

6 - It is managed dynamically and in real time, using a solution that assesses detailed energy consumption per item of hardware

Question 2 - Do you have an inventory of your hardware and its configurations?

1 - There is no inventory of configurations

2 - Configuration data is held in various different databases

3 - There are a number of structured configuration databases

4 - There is a single repository for all configurations

5 - There is a single repository for all configurations, with interdependencies

6 - There is a single repository for all configurations which is updated dynamically

Question 3 - Do you have information or capacity management tools to ensure capacity management for your data center and deal with changes in demand?

1 - We don't have any information about the potential capacity of our data center

2 - We have information about the overall capacity at any given moment

3 - We have available capacity which we can provide at any time

4 - We can dynamically identify available IT resources to meet new demands

5 - We can dynamically identify available 'Facilities' resources to meet new demands

6 - We take a holistic, efficient approach to capacity management (IT and Facilities), and are constantly aiming to improve our performance

Question 4 - What tools do you use to monitor events and alerts relating to your data center

1 - We do not use many tools to support our information systems activities

2 - The use of tools is limited to reactive evaluation of information systems

3 - We use specific tools to monitor each type of technology

4 - We use off-the-shelf tools to monitor activity on our critical applications

5 - We also use 'facilities' management tools that give us at least a partial view of all the hardware and equipment in the data center

6 - We have an integrated set of tools used for end-to-end management of the data center

Question 5 - More specifically, how do you tackle the monitoring of non-IT equipment?

1 - We only monitor IT equipment

2 - We have some sensors that we use

3 - We have sensors on all items of equipment

4 - Manual corrective actions are carried out based on an analysis of the data provided by sensors

5 - Analysis of the data provided by sensors automatically triggers corrective actions

6 - Analysis of the data provided by sensors triggers optimization and continuous improvement actions

Question 6 - What management tools have you put in place?

1 - We have access to partial reporting

2 - We have dashboards covering certain activities

3 - We have dashboards covering all data center activities

4 - We have dashboards featuring KPIs (Key Performance Indicators)

5 - Our dashboards allow us to analyze trends and take more effective decisions

6 - Our dashboards are an integral part of our continuous improvement policy and processes

Question 7 - How do you visualize the IT and facilities hardware in your data center?

1 - We don't have a visual representation, or plans that are kept up to date and/or easy to access

2 - There are several visual representations and/or plans, but they are managed by different teams, not consolidated and manually updated when it comes to IT hardware

3 - There is a detailed, comprehensive plan of the racks which is regularly updated

4 - We use a monitoring tool for IT and facilities configurations, with the information being input and updated manually

5 - We use a monitoring tool for IT and facilities configurations, with the information being input and updated automatically

6 - We use a tool that provides a hierarchical 2D/3D view of the data center or a overall view of each component and its dependences

Question 8 - How well is your 'facilities' hardware (energy, air-conditioning, networks…) aligned with IT needs?

1 - There is no real alignment

2 - There is regular contact between the IT and facilities teams

3 - We have a number of processes and shared tools

4 - IT has a 'interface contract' with facilities, and the relationship is managed on a customer-supplier basis

5 - A service delivery contract has been put in place, based on SLAs and penalties

6 - The contribution that facilities makes to the continuous improvement of our information systems is measured using financial indicators

Question 9 - What is the principal objective for cost improvements in your data center?

1 - To reduce hardware downtime

2 - To cut the costs associated with penalties for non-compliance with SLAs

3 - To reduce the cost of changes

4 - To cut the time needed to gather data and generate reports

5 - To improve energy efficiency (PUE)

6 - To protect the organization's revenues by guaranteeing the availability of business-critical applications


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